StrathAyr Turf Suppliers

Reviews of StrathAyr Turf Suppliers

•  

  R r Added September 28, 2022

  ★ ☆ ☆ ☆ ☆
  Unfortunately the turf we ordered was delivered when it was very immature. It was falling apart in clumps- worst on the bottom layers of the pallet. The area of grass which were used the bottom layers for didnt take (About 6sqm - not much )and died despite doing everything we were suppossed to do. I called the day of delivery and discussed with the admin team and was advised to send some photos in. I took photos on the day which were date stamped. As I was renovating a house I forgot to then send the photos untill a few weeks later. I was then told there was nothing that could be done (even though I was only asking for replacement for the roughly 6sqm - not that they even asked me about this) as I had emailed too late. This is disgraceful customer service. The photos were date stamped and clearly show the grass is all macerated and falling apart. I was told the best they could do was to send me grass seed- (with no discussion or conversation about the problems)- which didn't take. I now how to buy more grass for part of the lawn. If you want immature grass from a company that cares about money and not customer service or repeat business then buy your grass from here! If you want good turf and helpful customer service then try somewhere else! Very disappointed.
•  

  Adam Matthews Added September 21, 2022

  ★ ★ ★ ★ ★
  Great service, knowledgable staff, fantastic delivery service and awesome instant lawn.
•  

  Geoff Pickles Added September 17, 2022

  ★ ☆ ☆ ☆ ☆
  This is the second time I have used this firm. The first time the turf was below average but I thoughtI would give them a second chance. Around half the turf sod was cut way too low resulting in a patch job which I had to over sow to make it look half decent. Bring a landscaper with over 30 years in the business this is easily the worst turf I have ever used or seen. It was a small job at my own place otherwise I would have tipped it. In hindsight I should have sent it back.
•  

  Shane Smyth Added September 16, 2022

  ★ ★ ★ ★ ★
  Great communication. I knew exactly when it would arrive. 6 weeks later the grass has taken well. Very happy with the service and product.
•  

  Little Munchkins Added September 07, 2022

  ★ ☆ ☆ ☆ ☆
  Not a very helpful customer service. Charged me 2 x delivery fee of $140 + $140 for delivering grass to sameday, same suburb location 500mm apart from each other..
  
  Didn't even tried to look into options to lower the fee. Was very blunt and unhelpful. Take it or leave it attitude..

Add review

Questions & Answers

1. What is the phone number for StrathAyr Turf Suppliers

2. Where is StrathAyr Turf Suppliers located?

3. Is there a primary contact for StrathAyr Turf Suppliers

4. What is the web address (URL) for StrathAyr Turf Suppliers